I complained to Aer Lingus and 3 weeks later I get a copy and paste reply saying nothing other than they hope my next experience is better. What did I need to show to get this? My passport and digital Covid cert! A lot of stress for nothing. How could it not be the job of check -in staff to check me in? I ended up having to pay CHF 30 to the airport Admin check desk for a passenger locator form. Zurich!!!!" She then apologised to the next person in the queue while rolling her eyes towards me, having just kicked me out again. She repeatedly forced me out of the queue, told me to sort the unworkable app, shouted at me while slowly emphasising every word as if I was stupid "You. The only exceptions being if your flight is to/from the United States and is. But if you make a reservation less than seven days before the flight’s departure date, the 24-hour. If you have booked a Saver, Smart or Plus Fare, these are non-refundable. We can clarify your air passenger rights and provide the necessary assistance to obtain up to 600 compensation per person. If you believe you may be entitled to flight delay compensation or flight cancellation compensation from Aer Lingus, you have arrived at the correct destination. Despite being first in line when they opened, an extremely rude staff member refused to check me in, even though I showed my digital Covid cert, passport and flight reference. The refund policy only applies to bookings made at least seven days or more before departure. Refund, Reimbursement, and Compensation: Aer Lingus. I decided to get in the queue for check-in at Zurich airport. The app would only show Dublin as my departure airport, no other options. Flights to and from the United States may be cancelled and reimbursed within 24 hours of booking if done at least seven days before departure. It spoiled the last 2 days of an otherwise great 3 day trip as I spent several frustrating hours trying to check in. You will receive the refund within seven days, and Aer Lingus will inform you via email when the refund is finalised. My dreadful experience was triggered by Aer Lingus insisting that the Verifly app must be used to check in for a return flight to Dublin.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |